FAQs – BEETORA

Where do you ship?

We currently ship across India. Delivery timelines may vary slightly depending on your location and courier availability.

Do you offer free shipping?

Yes, we provide free shipping on all orders across India, with no additional or hidden charges.

How long does shipping take?

Orders are processed within 1–2 business days and are typically delivered within 4–7 business days.

How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS to monitor your delivery in real time.

What is your return policy?

We offer a 30-day return policy for unused and unopened products, ensuring a hassle-free experience.

Do I have to pay for return shipping?

Return shipping is covered by us only in cases where the product is damaged, defective, or incorrect.

How long does it take to receive a refund?

Approved refunds are processed within 5–10 business days, depending on your payment provider.

What payment methods do you accept?

We accept UPI (Google Pay, PhonePe, Paytm), credit/debit cards, and other secure payment options available at checkout.

What if my order is delayed or lost?

If your order is delayed beyond the expected timeline, please contact us and we will resolve it quickly.

How can I contact customer support?

You can reach our support team anytime and we will assist you promptly.

Common Questions